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Privacy Policy

Privacy Policy

EC Scotland Ltd T/A ECS Scotland (we, us, our) is committed to protecting and respecting your privacy. We take the privacy of all of our customers and site users seriously and take great care to protect your personal information.

Privacy & General Principles

This policy governs any kind of processing (including collection, use, transfer, storage and deletion) of personally identifiable information (any information that may be used to identify a physical person, and any other information associated therewith) about natural persons using this website. This policy applies to our processing of data collected through any means, actively as well as passively, online from persons located anywhere in the world. Any question regarding our processing of personal data may be directed to: [email protected]

Please read the following policy carefully to understand what information we may collect from you, how we may use it, and your rights in respect of our use.

We will be guided by the following principles when processing data:

  • We will only collect data for specific and specified purposes
  • We will not collect data beyond what is necessary to accomplish those purposes
  • We will not use data for purposes other than that for which the data was collected, except as stated, or with prior consent
  • We will not transfer data to third parties or across borders, except as stated, or with prior consent
  • We will seek to verify and/or update data periodically, and we will accept requests for amendments of personal data
  • Except when stated, we will not store data in identifiable form longer than is necessary to accomplish its purpose, or as is required by law

What information we collect about you

  • When you contact us for course information, we receive your email address and name
  • When you make a booking for a course, you complete an application form and freely give us your name, address, email address, phone number, date of birth and nationality
  • When you start your course at ECS Scotland, we open a client record which contains information about your level of English, which classes you booked, class attendance and any other relevant information for us to effectively provide the service you have booked
  • If you book homestay accommodation to be arranged by ECS Scotland, we collect information about any medical conditions or dietary information which is relevant and essential information for the host

How we will use your information

We may use information held about you in the following ways:

  • To contact you with the information you have specifically requested
  • To complete the booking of your English course
  • To inform our teachers of any specific requests
  • To inform homestay accommodation providers of guest profile
  • To notify you about changes to our service or your booking  
  • To send you our newsletters or provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes. Maximum 4 times per year

How long we will keep your data and why

  • For course information requests, email address, name and initial enquiry will remain on our system for 12 months.  This enables us to follow up an enquiry
  • For clients who have booked a course and studied at ECS Scotland, the client record is kept for 10 years. This enables us to identify returning clients and keep track of their previous booking requests, English level and course information. Client records are also kept to meet the requirements of accreditation bodies such as the British Council and to fulfil statistics for organisations such as English UK

Distribution of Information

  • Essential information (name, age, nationality, medical conditions or dietary requirements) may be shared with homestay accommodation providers, if applicable
  • Non-identifiable information such as nationality, length of study and course choice may be shared with study organisations such as English UK
  • Client records may be shared with the British Council Accreditation Scheme inspectors or with government agencies when assisting an investigation
  • No information will be provided to any third parties for marketing purposes

Access to your information and correction

  • You may ask us to remove or amend information you think is inaccurate
  • You may contact us to delete all information we hold about you
  • You may withdraw consent for use of your personal data at any time

You have the right to request a copy of the information that we hold about you.  If you would like a copy of some or all of your personal information, clearly state the information you require in an email to: [email protected]   To protect your information, we will ask you to verify your identity before processing any request you make

IP Addresses and Cookies

From any point after you have entered our website we may collect information about your computer, including where available your IP address, operating system and browser type, for user analysis. This is statistical data about our users' browsing actions and patterns, and does not identify any individual. 
We may obtain information about your general Internet usage by using a cookie file, which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer's hard drive. They help us to improve our website and to deliver a better and more personalised service. In summary, the cookies we use enable us:   

  • To estimate our general audience size and how they use our site
  • To recognise you when you return to our site
  • To store information about your preferences to allow us to customise our site according to your individual interests
  • To speed up your searches
  • Track the first and last pages you visit and your total number of visits to the website
  • Track how long you spend on any page existing within our website
  • Track how you have been visiting the website
  • Track how you came to access the website including any keyword searches, search engine information or referrer
  • Track the resources that you access.

Any changes we may make to our Privacy and Cookies Policy in the future will be posted on this page. Please check this page from time to time to ensure that you are aware of any changes to our Privacy and Cookies Policy. Your continued use of this website will be deemed to signify your acceptance to any changes to our Privacy and Cookies Policy.

 
Data Controller and Privacy Contact Information

EC Scotland Ltd T/A ECS Scotland

17 Young Street

Edinburgh

EH2 4HU

Tel: +44 131 226 5262

Email: [email protected]

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