Cookie Policy

We use cookies to improve performance of our website and enhance your user experience. By continuing to browse this site you agree to the use of these cookies. This policy explains what cookies are and which are used by this website.

What are cookies?

Cookies are small pieces of information, which a website may put on your computer or mobile device when you visit a site or page. The cookie may help the website to recognise your device the next time you visit and may remember some information about your browsing activity on the website. Most cookies won't collect information that identifies you, and will instead collect more general information such as how users arrive at and use the websites, or a user's general location.

From any point after you have entered our website we may collect information about your computer, including (where available) your IP address, operating system and browser type, for analysis. This provides us with statistical data about our users' browsing actions and patterns, and does not identify any individual.

In summary, the cookies we use enable us:

  • To estimate our general audience size and how they use our site
  • To recognise when you return to our site
  • Track the first and last pages you visit and your total number of visits to the website
  • Track how long you spend on any page existing within our website
  • Track how you have been visiting the website
  • Track how you came to access the website, possibly including any keyword searches, search engine information or referrer
  • Track the resources that you access.

How to disable cookies

To opt out of cookies, you can configure your browser to disable them. Find out how for your relevant browser:

Chrome – View instructions

Safari – View instructions

Firefox – View instructions

Internet Explorer – View instructions

Mobile Internet Explorer – View instructions

Mobile Safari – View instructions

Blackberry – View instructions

Android – View instructions

Opera – View instructions

Other Browsers - Please look for a “help” function in the browser or contact the browser provider.

Please remember that if you do choose to block cookies, you may find that sections of our website or others simply do not work.

More Information

More detail on cookies is available at All About Cookies and how to disable then here.

Privacy Policy

EC Scotland Ltd T/A ECS Scotland (we, us, our) is committed to protecting and respecting your privacy. We take the privacy of all of our customers and site users seriously and take great care to protect your personal information.

Privacy & General Principles

This policy governs any kind of processing (including collection, use, transfer, storage and deletion) of personally identifiable information (any information that may be used to identify a physical person, and any other information associated therewith) about natural persons using this website. This policy applies to our processing of data collected through any means, actively as well as passively, online from persons located anywhere in the world. Any question regarding our processing of personal data may be directed to: [email protected]

Please read the following policy carefully to understand what information we may collect from you, how we may use it, and your rights in respect of our use.

We will be guided by the following principles when processing data:

  • We will only collect data for specific and specified purposes
  • We will not collect data beyond what is necessary to accomplish those purposes
  • We will not use data for purposes other than that for which the data was collected, except as stated, or with prior consent
  • We will not transfer data to third parties or across borders, except as stated, or with prior consent
  • We will seek to verify and/or update data periodically, and we will accept requests for amendments of personal data
  • Except when stated, we will not store data in identifiable form longer than is necessary to accomplish its purpose, or as is required by law

What information we collect about you

  • When you contact us for course information, we receive your email address and name
  • When you make a booking for a course, you complete an application form and freely give us your name, address, email address, phone number, date of birth and nationality
  • When you start your course at ECS Scotland, we open a client record which contains information about your level of English, which classes you booked, class attendance and any other relevant information for us to effectively provide the service you have booked
  • If you book homestay accommodation to be arranged by ECS Scotland, we collect information about any medical conditions or dietary information which is relevant and essential information for the host

How we will use your information

We may use information held about you in the following ways:

  • To contact you with the information you have specifically requested
  • To complete the booking of your English course
  • To inform our teachers of any specific requests
  • To inform homestay accommodation providers of guest profile
  • To notify you about changes to our service or your booking
  • To send you our newsletters or provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes. Maximum 4 times per year

How long we will keep your data and why

  • For course information requests, email address, name and initial enquiry will remain on our system for 12 months. This enables us to follow up an enquiry
  • For clients who have booked a course and studied at ECS Scotland, the client record is kept for 10 years. This enables us to identify returning clients and keep track of their previous booking requests, English level and course information. Client records are also kept to meet the requirements of accreditation bodies such as the British Council and to fulfil statistics for organisations such as English UK

Distribution of Information

  • Essential information (name, age, nationality, medical conditions or dietary requirements) may be shared with homestay accommodation providers, if applicable
  • Non-identifiable information such as nationality, length of study and course choice may be shared with study organisations such as English UK
  • Client records may be shared with the British Council Accreditation Scheme inspectors or with government agencies when assisting an investigation
  • No information will be provided to any third parties for marketing purposes

Access to your information and correction

  • You may ask us to remove or amend information you think is inaccurate
  • You may contact us to delete all information we hold about you
  • You may withdraw consent for use of your personal data at any time

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, clearly state the information you require in an email to: [email protected] To protect your information, we will ask you to verify your identity before processing any request you make

Changes

Any changes we may make to our Privacy and Cookies Policy in the future will be posted on this page. Please check this page from time to time to ensure that you are aware of any changes to our Privacy and Cookies Policy. Your continued use of this website will be deemed to signify your acceptance to any changes to our Privacy and Cookies Policy.

Data Controller and Privacy Contact Information

EC Scotland Ltd T/A ECS Scotland
17 Young Street
Edinburgh
EH2 4HU

Tel: +44 131 226 5262
Email: [email protected]