Terms and Conditions
Please read our terms and conditions before booking your course.
1. Course fees
All ECS Scotland course fees include:
- Tuition hours as stated in the confirmation letter and invoice (1 hour = 60 minutes)
- Pre-course Zoom consultation and speaking assessment before arrival
- Use of course materials and self-study facilities
- Attendance certificate and progress report
- Tea, coffee, fruit and biscuits during break times
2. Group Courses and Combination Courses
- Group classes are multi-level (from B1–C1)
- Students at A1, A2 or C2 level are normally offered individual tuition (1:1)
- The focus of group classes is on developing speaking and listening communication skills
- The maximum number of students in a group is five
- During peak periods, classes may be held in additional premises close to the school
3. Applications
- Complete application form online here or email the electronic version
- Check availability of course dates before sending deposit
- Send a deposit of £250 to confirm your place on the course
- For homestay accommodation, a one week accommodation fee is payable to confirm homestay accommodation
- When we receive your deposit, we will send a letter of confirmation and invoice by email
- Full payment must be received at least two weeks prior to the course start date
Payment of deposit and full course fees is normally made via TransferMate.
4. Climate Care Charge
- A £20 Climate Care Charge will be added to the invoice per person per booking for all clients travelling by air. If you are planning to travel to Edinburgh by train, please tell us at the time of booking. If you wish to cancel the Climate Care Charge, send a copy of your train ticket.
- What is the Climate Care Charge? Read more about it here: https://www.ecsscotland.co.uk/blog/climate-care-charge
5. Course cancellations, Date Changes & Insurance
Before the course starts
- If the course is cancelled 30 days or more before the course start date, money paid will be returned minus a £150 administration fee
- If the course is cancelled 29 days or less before the booked start date, the £250 deposit for the course will be charged and one week accommodation fee (if applicable). Other money paid will be returned
- In the case of visa refusal, course fees are refunded on receipt of official documentation, minus a £150 administration fee and any bank charges.
After the course has started
- To cancel or change a course after it has started, clients must give written notice to the Principal.
- Where possible, at least 10 days’ notice (two full study weeks) should be given. For shorter courses, or where this is not possible, arrangements will be considered on an individual basis.
- A charge of up to one week’s course fees may apply, depending on the notice given and the length of the course.
General
- Students are strongly advised to take out appropriate travel and medical insurance before travelling to the U.K.
- ECS Scotland cannot accept responsibility for accidents or incidents that occur during journeys to or from the school or accommodation when students are travelling independently. Students are responsible for their own safety during such journeys. Guidance on what to do in the event of a problem is provided in pre-course information and discussed during pre-arrival communication.
- ECS Scotland does not provide insurance cover for students.
- No refunds are normally given for absence, illness or missed lessons during a course.
6. Student conduct
ECS Scotland expects all students to behave in a respectful and considerate manner.
Behaviour such as harassment, bullying, discrimination, violence or damage to property is not acceptable. This applies to interactions with both staff and other students.
In serious cases, ECS Scotland reserves the right to ask a student to leave the course. No refund will be given in such circumstances.
7. Homestay accommodation
- Clients must advise the school of any allergies or specific requests at the time of booking homestay accommodation
- Homestay accommodation is provided on arrival from the Sunday before the course begins until the Saturday after the course ends. Any extra nights are subject to availability at the time of booking. Clients should aim arrive at their homestay between 9am and 10pm. If hosts are not able to accept clients arriving between 10pm - 9am, you will be asked to book a hotel for your first night
- Meals in homestay accommodation are provided as stated in the client’s confirmation letter
- No refunds are made if the client chooses to leave their homestay accommodation early
- Changes to arrangements can be discussed on an individual basis but availability is not immediately guaranteed. If the client or the host is unhappy with the accommodation arrangement, the school will try to make alternative arrangements as soon as possible.
8. Data Protection & Personal Information
- ECS Scotland may use the information a client gives us during the application process to perform our services. Information is kept securely on our computer system and client record
- ECS Scotland does not share details with third parties, unless legally required to by our accreditation bodies (the British Council and English UK) or the United Kingdom or Scottish governments
- ECS Scotland may occasionally contact you to inform you about new courses or updates from the school. If you do not wish to receive information, please email [email protected] or unsubscribe from the mailing list via the email you receive
- For full Privacy Policy information see here.
9. Photography
- Photographs may occasionally be taken during courses for promotional purposes.
- Clients who do not wish to appear in photographs should inform the school.
- These photos have no commercial or contractual value
10. Methods of Payment
- International payments from non-UK bank accounts are to be made via Transfermate. Payments are accepted via bank transfer, credit or debit card https://www.transfermate.com/e...
- For payments made from a UK bank account, please contact us for bank details
11. Information about ECS Scotland
ECS Scotland is the trading name of E C Scotland Limited, a company registered in Scotland (Company No. 426926).
Registered office:
17 Young Street, Edinburgh, EH2 4HU
Telephone: +44 (0)131 226 5262
Email: [email protected]
Website: www.ecsscotland.co.uk
12. Privacy Policy
ECS Scotland takes client privacy seriously. Please read our privacy policy here for details of how we use client data.